Xfinity Commerce Platform
The Xfinity Commerce Platform (XCP) stands as a robust software platform, strategically crafted with cutting-edge technologies to elevate Comcast's ability to deliver a seamless and enriching customer experience in the realm of sales. This meticulously designed software adheres to high-quality standards and is envisioned to support multiple strategic partners.
Within the XCP ecosystem, the Buyflow, often referred to as the Shopping flow, delineates a structured sequence of steps and interactions that a customer undergoes to successfully complete a purchase. At its core, the platform features a set of APIs that form the backbone of the shopping and ordering processes. These APIs empower the platform with the capability to customize and present eligible offers to customers based on diverse parameters, ensuring a tailored and personalized shopping experience. Furthermore, the platform excels in maintaining and managing the shopping state of the customer, fostering a continuous and intuitive journey.
The Checkout platform, on the other hand, is a collective assembly of APIs meticulously designed to orchestrate the checkout experience specifically tailored for residential customers. These APIs work cohesively to deliver a seamless and user-friendly checkout process, enhancing the overall satisfaction of residential customers as they finalize their purchases.
Components of XCP
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Offers
- Configure offers and its eligibility rules.
- Show Eligible offers to customers.
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Cart
- Provide a cart capability for customers to buy.
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Identity
- Create identity.
- Verify identity.
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Payment
- Collect payment for the order.
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Consent
- Review the order and accept consent before final submit.
Contact
XCP teams can be reached out via email/teams channels.
TBD